Important: By creating an account or using the de333 platform, you are considered to have accepted this privacy policy. Please read the policy carefully in full.
1. Introduction & Definitions
De333 is an internationally licensed online gaming platform serving users in Bangladesh. This privacy policy ("Policy") applies to the de333 website, mobile app, and all related services.
In this policy, "de333", "we", and "our" refer to the de333 platform and its operating entity. "You", "user", and "member" refer to any individual who uses de333's services. "Personal data" means any information that can directly or indirectly identify you.
De333's privacy policy has been developed in line with international data protection standards — in particular, the core principles of GDPR — while being tailored for users in Bangladesh.
2. What Information We Collect
De333 only collects information necessary to provide its services. We do not ask for anything beyond what is needed. A breakdown of the data we collect is provided below:
Registration details
- Full name, date of birth, and gender
- Mobile Number & Email Address
- Current address and district
- Preferred language and currency
Identity Verification Information (KYC)
- Copy of national ID or passport
- Selfie or Live Photo Verification
- Proof of address (if required)
Financial transaction details
- BKash, Nagad, Rocket, or bank account number (partial)
- Deposit and withdrawal history
- Transaction Date, Time & Amount
Automatically Collected Information
- IP address and device type
- Browser Information & Operating System
- Site Usage Time & Activity Logs
- Game history and betting patterns
Please Note: de333 never stores your full payment card number or PIN. Financial information is always held in tokenized form.
3. How Your Information Is Used
De333 uses the information it collects only for the purposes listed below. We never use your data beyond those defined purposes.
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account Management | Name, email, mobile | Contract Performance |
| Identity Verification (KYC) | National ID, photo | Legal Obligation |
| Payment Processing | Financial transaction details | Contract Performance |
| Fraud Prevention | IP, Device, Logs | Legitimate Interest |
| Promotional Communications | Email, Mobile | Consent |
| Service Improvement | Usage Patterns & Logs | Legitimate Interest |
De333 may analyze your gaming history to provide personalized offers and game recommendations. This analysis is fully automated with no human review involved. You can opt out of personalization at any time.
6. Data Security Measures
De333 has implemented industry-standard technical and organizational measures to protect your information. Our security infrastructure is structured across the following layers:
- Transmission Security: All data transmissions are encrypted using TLS 1.3 protocol.
- Storage Security: Your data is secured with AES-256 encryption.
- Access Control: Role-based access control — only authorized personnel can access specific data.
- Regular Audits: Regular penetration testing is conducted by third-party security experts.
- Incident Response: In the event of a data breach, affected members will be notified within 72 hours.
That said, no platform can guarantee the complete security of data transmitted over the internet. While we take every precaution, it is equally important that you stay vigilant in protecting your own account.
7. Data Retention Periods
De333 does not retain personal information beyond what is necessary. Standard retention periods are as follows:
- Account Information: For the duration the account is active + 5 years after closure.
- Transaction Records: 7 years as required by legal obligation.
- KYC Documents: 5 years after account closure.
- Gaming Logs: 3 years or until the dispute is resolved.
- Marketing Consent: Until consent is withdrawn.
Once the above retention period ends, your data will be securely deleted or anonymized. Certain data may need to be retained longer due to legal obligations beyond our control.
8. Your Data Rights
As a de333 member, you hold several important rights over your own information. We respect all of these rights in full.